Get in Touch
Have a question or feedback? We're here to help you get the most out of SKToolkit.
Email Support
support@sktoolkit.com
For technical issues and general inquiries.
Feedback
feedback@sktoolkit.com
We love hearing your suggestions for new features.
Before You Contact Us
Ensure the social media profile or post you are trying to download from is **Public**. Our tool cannot fetch media from private accounts.
Check if the link is correct. A valid link should look like `https://www.instagram.com/p/xxx/` or `https://www.threads.net/@user/post/xxx/`.
If you encounter a server error, please try again after a few minutes as it might be a temporary rate-limit from the source platform.